Listening involves more senses than just hearing and more body parts than just our ears. According to the International Listening Association: “Listening is the process of receiving, constructing meaning from and responding to spoken and/or nonverbal messages.” (ILA, 1996) This is certainly underscored in importance when working across languages and cultures.
We believe that Listening and Humility are absolutely critical ingredients to partnership, collaboration, growth, and ultimately substantive progress.
Listening also remains essential in developing good leaders, effective managers, and strong organizations. A recent study by the University of Washington Foster School of Business revealed: “a ‘quieter’ leadership approach — listening, being transparent, aware of your limitations and appreciating co-workers strengths and contributions, is an effective way to engage employees.” We believe that goes beyond business to building better communities, neighborhoods, and global citizens.
Learn how our Methodology centers on Listening.